Code Is Not Redeeming

If you are having an issue redeeming your movie code, please see the following solutions prior to contacting support.

Where are you redeeming?
1) The most common provider to redeem your UV Code is  2) Some studios require you to visit the LINK printed on the UV Code (usually above the...
Mon, 1 May, 2017 at 4:51 PM
Are you typing the code correctly?
Double check that you are typing the code properly, try ZERO "0", instead of the letter “O”. Sometimes the letter "B" can be mistaken fo...
Mon, 1 May, 2017 at 4:56 PM
Are you redeeming the correct movie?
Remember there are movies produced over the decades which share the same title, or a similar title. Be sure you are redeeming the correct movie. You can sea...
Mon, 1 May, 2017 at 4:59 PM
Are you redeeming the correct Version of the movie?
Take a look at the title of the uv code you purchased. Does it say "Unrated", "Extended", "Limited", etc? Try searching for th...
Mon, 1 May, 2017 at 5:02 PM
Contact Support
If you are still unable to successfully redeem you code, after reading the solutions provided, please contact us by creating a support ticket here. Or by cl...
Mon, 1 May, 2017 at 4:54 PM
Is Vudu, or the provider down?
The site you are redeeming the movie may be experiencing an issue. Check with a site like
Mon, 1 May, 2017 at 8:45 PM